Law Office of Cierra Esq. Privacy Policy
Effective Date: March 4, 2025
Last Updated: March 4, 2025
Law Office of Cierra Esq. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information, particularly in compliance with A2P 10DLC regulations, and outlines your rights regarding our use of your data.
1. Information We Collect
We collect personal information that you voluntarily provide, including but not limited to:
- Name
- Phone number
- Email address
- Mailing address
- Case-related details (for legal consultation and representation)
We may also collect non-personal information, such as website usage data and device information.
2. How We Use Your Information
Your information may be used for the following purposes:
- To provide legal consultations and services
- To communicate with you regarding your case, appointments, or legal updates
- To send text messages (SMS) and emails related to your inquiries, case progress, and reminders
- To comply with legal obligations and enforce our policies
3. SMS & A2P 10DLC Compliance
By providing your phone number, you consent to receiving automated text messages related to your legal matters, appointment reminders, and relevant legal updates. Law Office of Cierra Esq. adheres to A2P 10DLC requirements to ensure compliance with carrier regulations.
Opting Out of SMS Communications
You can opt out of receiving text messages at any time by replying STOP to any SMS message from us. After opting out, you may receive a final confirmation message. Standard message and data rates may apply.
4. Data Sharing & Security
We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information is only shared with:
- Internal team members handling your legal case
- Third-party service providers assisting in case management (under strict confidentiality agreements)
- Law enforcement or regulatory authorities if required by law
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse.
5. Your Rights & Choices
You have the right to:
- Access, update, or delete your personal information
- Request details about the data we collect and how it is used
- Withdraw consent for marketing communications
To exercise your rights, please contact us at:
- Phone: 888-364-4444
- Email: operations@cierraesqlaw.com
6. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website, and significant updates will be communicated via email or SMS.
By using our services, you acknowledge and agree to this Privacy Policy. If you have any questions, feel free to reach out.
Law Office of Cierra Esq.
3550 Shelby St., Ontario, CA 91764
operations@cierraesqlaw.com